Frequently Asked Questions?
Please feel free to contact us if you have any questions or queries.
General Information
What is the Zenith Ring?
The Zenith Ring is a smart ring designed to monitor your sleep, heart rate, activity, and temperature, providing personalized insights to help you understand and improve your health.
What makes the Zenith Ring unique?
The Zenith Ring features research-grade sensors, an award-winning design, long battery life, and ultra-high accuracy in heart rate and HRV measurement. It offers detailed sleep analysis and blood oxygen level monitoring.
Features and Benefits
What are the key features of the Zenith Ring?
- Sleep Monitoring (awake, light sleep, deep sleep, REM sleep, sleep time, and time in bed)
- Sleep and Readiness Scores
- Heart Rate Monitoring (24/7)
- SpO2 Sensing
- Trends and Analytics (daily, weekly, and monthly views)
- Mindfulness and Activity Tags
- Steps and Activity tracking.
How accurate is the Zenith Ring?
The Zenith Ring has a 99% accuracy in heart rate measurement and a 98% accuracy in HRV measurement.
How does the Zenith Ring monitor sleep?
The ring uses a state-of-the-art sleep algorithm to determine the time spent in each sleep stage (light, deep, and REM) and the overall quality of sleep by analyzing body temperature, heart rate, and HRV.
What is SpO2 sensing?
SpO2 sensing measures your blood oxygen levels while you sleep, giving you a more comprehensive understanding of your sleep quality.
Design and Durability
What materials are used in the Zenith Ring?
The ring is made of durable titanium with a PVD coating and has a non-allergenic, non-metallic seamless inner molding.
Is the Zenith Ring water-resistant?
Yes, the Zenith Ring is water-resistant up to 50 meters (164 feet), making it suitable for various activities, including swimming.
What sizes are available for the Zenith Ring?
The ring is available in seven sizes: 7, 8, 9, 10, 11, 12, and 13.
How much does the Zenith Ring weigh?
Depending on the size, the ring weighs between 4 to 6 grams, making it lighter than a conventional ring.
Battery and Charging
What is the battery life of the Zenith Ring?
The ring has a battery life of 4 to 7 days.
How long does it take to charge the Zenith Ring?
The ring can be fully charged in 20 to 90 minutes.
Connectivity and Compatibility
What devices are compatible with the Zenith Ring?
The ring is compatible with Android 6.0 or higher and iOS 11.0 or higher.
How does the Zenith Ring connect to my devices?
The ring uses Bluetooth Low-Energy (Bluetooth 5.1) for connectivity.
Does the Zenith Ring have an app?
Yes, the Zenith Ring has a dedicated app for both Android and iOS devices, providing a user-friendly interface for data analysis and insights.
Warranty and Support
What is the warranty period for the Zenith Ring?
The Zenith Ring comes with a 1-year limited hardware warranty.
What should I do if I encounter issues with my Zenith Ring?
Contact our customer support team through the app or our website or email us at contact@zenithring.com
Can I update the firmware of my Zenith Ring?
Yes, the Zenith Ring supports automatic firmware updates through the app to ensure you always have the latest features and improvements.
Purchasing and Availability
Where can I buy the Zenith Ring?
The Zenith Ring is available for purchase on our official website and select retail partners.
What is included in the package when I purchase the Zenith Ring?
Each package includes the Zenith Ring, charging accessories, and a user manual.